Frequently Asked Questions
Everything you need to know about your journey to healthy, beautiful curls.
How do I know which products are right for my curl type?
We recommend taking our Curl Quiz on the homepage. It analyzes your hair porosity, texture, and pattern to provide a personalized routine tailored to your specific needs.
Are Curlsmith products vegan and cruelty-free?
Yes, all Curlsmith products are 100% vegan and cruelty-free. We never test on animals and we do not use any animal-derived ingredients.
What is your shipping policy for domestic orders?
We offer standard shipping which typically takes 3-5 business days. Free shipping is available on all domestic orders over $50.
Can I return a product if it doesn't work for my hair?
We want you to love your curls. If you are not satisfied with a product, you can return it within 30 days of purchase for a full refund, even if it has been opened.
Do your products contain sulfates, silicones, or parabens?
No. We follow a strict 'clean' philosophy. All of our formulas are free from sulfates, silicones, parabens, phthalates, and mineral oils.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.